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How to get help with electronic filing of CA and IRB tax returns on the new portal Incometax.gov.in

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The new electronic filing portal will be integrated into the immediate processing of income tax returns.

Assisted tax return: On the new electronic income tax filing portal, taxpayers can now add a Chartered Accountant, Electronic Reporting Intermediary (ERI) or any authorized representative for assistance in filing the ITR and other related services. The new e-filing portal was launched this month to make the tax filing process easier for taxpayers.

You can add and assign a certification authority through the e-filing portal using the “My Certification Authority” service. You can also delete and add a certification authority or remove an already assigned certification authority on the e-filing portal.

CAs can help you with the following activities through the e-filing portal:

  • Filing of statutory forms (once the person is added as a CA by the taxpayer and has accepted the request)
  • e-Check the forms assigned by the taxpayer
  • Download the Bulk Form (Form 15CB)
  • See the statutory forms filed
  • View and Submit Grievances
  • Set more secure connection options via profile
  • Save DSC

While CAs are members of the Institute of Chartered Accountants of India (ICAI), ERIs are authorized intermediaries who can file income tax returns and perform other functions on behalf of taxpayers.

READ ALSO | How to file a tax return on the new electronic filing portal and its main features

ERI assistance

To get help from ERIs, the new e-filing portal says: “In order for an ERI to help you, you need to add an ERI through the e-filing portal (using the My ERI service). In addition, you can activate, deactivate or delete an ERI added on the e-Filing portal. You can refer to the My ERI user manual for more information. Alternatively, an ERI can add you as a customer in the e-Filing portal (after obtaining your consent). If you are not registered on the e-Filing portal, an ERI can also register you before adding you as a customer. You can refer to Checking the service request and adding customer services for more information.

ERIs can perform the following activities:

Source: New electronic filing portal

According to the new e-filing portal, an authorized representative is someone who can act on your behalf with specific authorization if you cannot handle your income tax related matters on your own.

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